Tenancy Deposit Dispute Claims Solicitors
If you have paid a deposit in connection with an Assured Shorthold Tenancy (“AST”), your landlord must follow certain rules within 30 days of your payment. Your landlord could owe you compensation for failing to follow the tenancy deposit rules.
If your landlord has not handled your deposit correctly, Burys Solicitors can take care of the entire claim process for you – ensuring you recover what you are owed quickly, with the best chance of success.
Our specialist Liverpool-based tenancy deposit claim solicitors have helped many tenants secure both the return of their deposit and compensation for breaches of the tenancy deposit rules. With our expertise, you won’t have to worry about deadlines, complex rules, or disputes – we handle it all on your behalf.
We offer a No Win, No Fee service, so you can start your claim without paying anything up front. So get in touch with our team today to find what your tenancy deposit claim could be worth.
What are the tenancy deposit rules?
If you have paid a deposit under an Assured Shorthold Tenancy (AST):
- Your landlord must have protected your deposit in one of the three authorised schemes within 30 days of payment
- Your landlord must have supplied you/the lead tenant with the written deposit prescribed information within 30 days of payment
- Your deposit cannot exceed the cost of 5 weeks rent
- My Deposits
- Deposit Protection Service (DPS)
- Tenancy Deposit Scheme (TDS)
What can you claim for?
- Full refund of your initial deposit (or protection of your deposit, if you remain living at the property)
- Up to three times the value of your deposit in compensation
- Additional compensation if you have entered into more than one tenancy agreements
Can your landlord make any deductions from the deposit?
We will review any potential deductions with you at every step of the way. There are certain deductions that your landlord cannot apply. If you owe rent, or there is any damage caused to the property or belongings, then your landlord may apply deductions to your deposit. Your landlord cannot apply deductions for general wear and tear or damage to the property because your landlord has failed to complete prompt repair works. We will challenge your landlord for over unfair, or unreasonable, deductions from your deposit.How does a tenancy deposit claim work?
While every claim is different, here’s what you can expect when you instruct Burys Solicitors in a Tenancy Deposit claim:
1. Initial assessment – We review your tenancy documents and the details of your case to confirm whether you have a valid claim and the level of compensation you could seek.
2. Building your case – We prepare a robust claim against your landlord, identifying any breaches of the deposit rules and highlighting supporting evidence.
3. Formal submission & negotiation – We contact your landlord (or their legal representatives) with a formal claim, setting clear deadlines for a response and negotiating for the best possible settlement.
4. Resolution & payment – Once an agreement is reached or a court order is obtained, we arrange for your payment to be made – often within 2-3 weeks.
Our role is to protect your legal rights and navigate any challenges or defences your landlord may raise, giving you the best chance of securing your deposit and compensation without unnecessary delays.
Why use Burys Solicitors to claim your deposit
At Burys Solicitors, we combine specialist legal expertise with a personal, approachable service. Our firm was founded on the belief that legal support should be clear, stress-free, and built on trust.
Here’s why tenants choose us:
- Proven track record - Years of experience successfully recovering deposits and securing compensation for tenants across Liverpool and beyond.
- No win, no fee - Start your claim without paying anything up front.
- Fast, efficient service - We aim to progress claims quickly, avoiding unnecessary delays.
- Clear communication - We explain everything in plain English, with no legal jargon.
- Excellent client feedback - See our reviews to read what past clients say about working with us.
With Burys Solicitors, you have a dedicated legal team on your side, guiding you from start to finish and fighting for the best possible outcome.
See also our client reviews and case studies for tenancy deposit claims.
What our clients say
Frequently Asked Questions
You could recover your full deposit plus compensation of up to three times the deposit amount for each breach of the tenancy deposit rules. The exact amount depends on the facts of your case.
Your landlord can only make deductions for genuine damage beyond fair wear and tear or for unpaid rent. They cannot charge you for routine maintenance or repairs that are their responsibility.
Authorised schemes hold your deposit securely during your tenancy and have rules about when and how it is returned. They also offer a dispute resolution service if there’s a disagreement about deductions.
If your landlord failed to protect your deposit within 30 days, you could be entitled to claim compensation even if you have since moved out.
If there is no dispute, your deposit should be returned within 10 days of you and your landlord agreeing the amount. You can read our blog post on this topic here.
You may be able to claim a holding deposit back if the landlord withdraws from the agreement or fails to proceed without a valid reason.
Yes, but any unpaid rent may be deducted from your deposit before calculating compensation.
Yes. We can investigate on your behalf, checking whether your deposit was protected and gathering the necessary evidence to support your claim.
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Get in touch with Burys Solicitors to discuss your case today